Provide remote assistance empowered with AR

HELPAR is an efficient collaborative solution for remote guidance, which combines video streaming and AR technology. This superimposes the user’s camera image with computer-generated visuals to enable interactions and AR markings.


Reduce troubleshooting and repair time.
  • Viewar - IPhone Frame Features

    Resolve issues much faster with live audio and video streaming through remote support, regardless of the types of issues you face.

    Show and explain issues more easily by being able to start a live transmission on the spot with your smartphone or smart glass. Like in conventional remote support applications, videos and images are broadcast in real time between users, but enhanced with AR annotations.

  • Viewar - IPhone Frame Features

    Enrich remote support with virtual arrows and markings to make explaining remotely easier.

    Once placed, sticky annotations remain in their position throughout the entire remote support call. This makes it easier to refer to the issues at hand. Just mark the position you are referring to with AR markings.

  • Viewar - IPhone Frame Features

    Object tracking enables users to detect and track objects based on a 3D model.

    Set up trackers using 3D models, CAD data or 3D scans as a reference without any complex configurations. Superimposing objects in the real world enable to show object animations or mark positions on an object that are out of focus during the call.

  • Viewar - IPhone Frame Features

    Through this feature, the admin can annotate something that was previously shown even though he is not currently focusing on it.

    It is possible to set an annotation at a previous position. When the call is further advanced, the admin can go back, choose a frame that was saved during the call, and add an annotation. Simply navigate back to a previous frame of the call and annotate at the position of your choice.

  • Viewar - IPhone Frame Features

    Reduce time for orientation and help your workers to find the fastest way to any service point.

    HELPAR helps your workers to find any service points by calculating the most efficient route, even in the most complex building. Navigation can be enhanced with additional features to visualize data and information along the way. Workers’ safety is increased and repair time is reduced by 50%.

HELPAR offers benefits for a wide range of industries. Learn where HELPAR can support your business and how you can benefit from it.

Facility management

Improve facility management with innovative technology.

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Supported Devices

Built for all AR capable devices.


HELPAR runs on all augmented reality capable mobile devices. The advantage of mobile devices is obvious. Communicate better and recognize issues easier with digital annotations that stay in place. The information is easily accessible and manageable for everyone in the company. Our applications are optimized for a variety of devices, both new and old.


All HELPAR desktop applications are cloud / browser based and don’t need any local installation. Solve issues remotely with over the shoulder-guidance powered by augmented reality. It is easy to come back and see the hints and tips that were given some time before. Provide instant access to experts to reduce errors and downtimes in the long run.


AR glasses

HELPAR will support the Magic Leap 2 very soon. All available and upcoming HELPAR features will be ported and optimized for a gesture control usage.

Smart glasses (TBA)

Hands-free assistant reality headsets like the RealWear HMT-1 are going to be supported by HELPAR soon. A selection of features such as remote support will be ported and optimized for 2D UI control.

Get a quote – HELPAR


Get a quote

Get the best price to build your experience. Please answer the following questions to let us calculate the best price for your project.

For how many user are you planning to use the application?

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Technical Specifications

Built for all AR capable devices.
Minimum requirements
Operating systems iOS 11, Android 7.0
Build in technology ARKit or ARCore
Operating systems iOS 12 or later, Android 11 or later
Build in technology ARKit or ARCore
* Devices underlined were tested by the ViewAR development team. All other devices untested but should be able to run our solution smoothly.