Remote support has never been easier. Incorporate one-to-one calls into a user-friendly application and enhance the communication with synchronized touch transmission and visualization. The application is even able to save annotations for later usage in a self-service approach.
Let this intuitive app become a game-changer for your company's client service standards!
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Remote Assistance made simple
Empower your technicians and experts with an efficient communication tool. Make use of a range of functionalities to level-up the cooperation – transfer video, audio and touches in both directions in real time, and trigger animations in AR. Use our Augmented Reality Template to create an intuitive support solution to be used by your Team and Clients. helpar offers a one-to-one call between the User and the Support Agent, with touches being transmitted both ways. This functionality enables more precise and effective communication. Step-by-step guidance and supervision may be provided without the need of organising a home visit.
The app may be easily styled with the use of HTML and CSS with changes being automatically applied to both versions. Furthermore, getting access to the source code lets you modify the application logic to your needs.
helpar Remote Assistance is fully compatible with iOS and support for Android is coming soon.
Video streaming and VOIP(audio) connection between two devices with the possibility of a shared scene for annotations. This feature may be also used for guided shopping.
Possibility of running the same application on devices with iOS and Android Operating Systems without any adjustments. Drastically lowers development effort, time and cost.
The ViewAR System supports all major tracking solutions available on the market, therefore no matter the platform and device, an appropriate option may be found.
Applications may be customized with the use of HTML and CSS. This functionality is available through the App Builder or when you create a custom application with the SDK.
1. Search for “ViewAR SDK” in the App Store or Google Play Store.
2. Install and open the app. Enter the following App-ID and press “Start”: