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How to Secure Generational Skill Transfer using AR?


In today’s world, technological advancements have revolutionized various industries, and facility management is no exception. The integration of Augmented Reality (AR) solutions into facility management processes has ushered in a new era of efficiency and accuracy. One of the most significant areas where AR is making a remarkable impact is in streamlined maintenance and inspections. By combining the power of digital visualization and real-world interaction, AR is reshaping the way maintenance tasks are executed and documented.

Breaking Down Knowledge Confinement with AR and Inspections

The problem of knowledge confinement arises when a select few specialists within an organization possess critical skills and knowledge that are not effectively shared or documented. This not only poses a risk in terms of knowledge loss due to retirements or departures but can also hinder the organization’s ability to adapt and innovate. AR offers a solution by creating a dynamic platform for knowledge sharing and retention.

AR technology can be used to capture the expertise of these specialists by recording their actions and interactions in real-time. This means that every step, every decision, and every piece of knowledge can be documented and stored digitally. This data can then be made accessible to a wider audience within the organization. Specialists can use AR devices to create immersive training experiences, which can be accessed by employees, helping them learn and understand complex processes directly from the experts. This opens up new avenues for collaborative problem-solving, enabling knowledge to flow freely across the organization.

Facilitating Knowledge Retention and Transfer Documentation

One of the most significant advantages of AR in addressing the issue of knowledge confinement is its ability to enhance knowledge retention and transfer. Traditional training methods often rely on manuals, documents, or classroom sessions, which can be less engaging and less effective in conveying complex information. AR, on the other hand, creates immersive and interactive experiences that are more likely to stick in the minds of learners.

For example, in facility management, where intricate systems and processes need to be understood and mastered, AR can provide a powerful solution. New employees can wear AR headsets or use AR solutions such as SERVICE AR on their smartphones or tablets to visualize the inner workings of the facility. They can see in real-time how machinery operates, how maintenance tasks are performed, and how troubleshooting is conducted. This not only accelerates the learning process but also ensures that critical knowledge is retained.

Moreover, AR makes knowledge transfer more accessible and flexible. Employees can access AR-guided instructions on-demand, reducing the reliance on experts for simple tasks and troubleshooting. This flexibility allows organizations to adapt to changing circumstances and personnel transitions more seamlessly.


In conclusion, the issue of knowledge limitation can be effectively addressed through the implementation of AR solutions such as SERVICE AR. By harnessing the power of AR technology, organizations can break down the barriers that restrict knowledge to a select few specialists. AR not only captures and preserves expertise but also facilitates knowledge retention and transfer, particularly in fields like facility management where practical skills are paramount. Embracing AR as a tool for securing generational skill transfer ensures that vital knowledge remains within the organization, fostering innovation, and continuity in an ever-evolving world.

Stay tuned!

Join us every week as we uncover real-world use cases, share insights from industry experts, and demonstrate how AR is shaping the future of facility management. Don’t miss out on this exciting journey of exploring AR’s impact on the facility management industry and how it can empower facility managers to navigate the challenges of today’s dynamic world.

Stay tuned for the next instalment, where we delve into “The Evolving Landscape of Facility Management: Challenges and Opportunities.” Let’s unlock the power of AR together and reimagine the way we manage facilities for a more efficient, sustainable, and seamless future.

Visit https://www.viewar.com/industries/facility-management/ to learn more about Facility Management and Service AR solution.

If you have missed the first part of our series, How to Unleash the Power of AR in Facility Management, you can find it here.

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