ServiceAR

Why choose ViewAR?

Workflows

Empower connected workers with a visual layer of guidance that enhances workflow execution and reduces error rates. With ServiceAR, you can create content-rich instructions on top of your existing SOPs or work orders to support essential changeovers and maintenance tasks. Leverage dynamic workflow generation and develop triggers within your existing tech stack to automatically generate workflows within ServiceAR, automating key tasks and operations across your facility.

Incident Tagging

Incident tagging gives your workforce the ability to localise and document issues around the clock from anywhere in your facility with their mobile device. Whether minor maintenance issues or production-critical obstacles, everyone has the ability to raise the alarm at source via ServiceAR. Place a marker, photograph the issue, make notes and share it with anyone in your organisation with a dedicated deep link that will provide them all the information they need to streamline maintenance responses.

Features & Benefits

POIs

Place point-of-interest (POI) markers in your production environment to create a content-rich augmented reality experience.

Maintenance Tours

Fix issues faster by capturing damages with full spatial context, fully integrated within existing systems.

Checklists

Improve the quality of maintenance inspections by utilizing standardized and interactive checklists, ensuring tasks are completed without errors.

Dynamic Workflow Generation

Leverage your existing tech stack to generate workflows programmatically and have them executed via ServiceAR.

Portals, Starting Points & Barriers

Manage complex environments with portals, starting points & barriers to tailor the worker experience to your specific needs, within a single map.

Offline Functionality

Employ ServiceAR in areas lacking internet connectivity, and automatically save data once a connection is restored.

Single Sign-On

Onboard workers to your augmented reality cloud simply and securely with single sign-on using your existing identity provider.

APIs & Integration

External database

Contextual information/data such as text, images and videos can be added to each service point created. This data can be added or updated manually, or conveniently retrieved directly from a database through an API.

Deep link integration

ServiceAR generates deep links and QR codes for seamless integration and easy launch of interactions in existing task management systems, eliminating manual app switching.

ERP vendors

ServiceAR is seamlessly integrated into the major ERP vendors globally, such as SAP (including Service & Asset Manager and Field Service Manager) and IBM Maximo.

Native library

By utilizing our native library, the entire range of ServiceAR functionalities can be seamlessly integrated into any alternate (third-party) application.

Source code access

Gain full access to the ServiceAR source code, empowering JavaScript developers to change user flows, create customized integrations or extensions, and perform UI adjustments.

IoT data visualization

Automatically fetch real-time data directly from any existing database using an API. Visualize this live data through AR-Labels precisely at the location where it is most essential.