
Introducing ServiceAR 4.3: Automation, Efficiency, and Enhanced User Experience
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At ViewAR, we’re always innovating to deliver the best AR solutions for industrial manufacturing. With ServiceAR 4.3, we’re making workflows easier, more efficient, and more powerful. This update brings exciting new features and key fixes to improve the user experience and boost performance.
What’s New in ServiceAR 4.3?
ServiceAR 4.3 enhances automation and streamlines workflows for a more seamless AR experience. Here are the standout features:
📄 Export Detailed Workflow Documentation
The new PDF export feature lets administrators generate workflow documentation directly from the Admin Interface. This captures workflow nodes, content, and navigation paths, creating a clear and auditable record for quality management, approvals, and compliance. Now, documenting complex workflows takes just a few clicks.
📸 Automatic Incident & POI Images
Capturing incident details and POIs (Points of Interest) is now effortless. ServiceAR 4.3 automatically takes a picture when tagging an incident or creating a POI. This feature ensures complete documentation without extra steps, reducing errors and saving time.
💡 Additional Enhancements
Alongside these new features, ServiceAR 4.3 includes a series of improvements designed to streamline your user experience:
- Incident Naming: The system now auto-assigns unique names to new incidents, reducing manual input.
- Presentation Point Automation: When marking incidents or creating POIs, a presentation point is automatically set.
- Improved Startup Experience: The app launch experience is now smoother with refined styling.
- Optimized Model Loading: Memory usage has been optimized, resulting in better stability.
- Scan Visibility: A session-based mechanism in the admin interface prevents excessive scans from causing loading issues.
- Workflow Result API & PDF: Navigation steps are now included for more detailed documentation.
These enhancements help users work faster, reduce manual effort, and improve accuracy.
🪲 Fixes: Smoother Performance and Reliability
No update is complete without fixes. ServiceAR 4.3 resolves key issues for a more stable experience:
- Gallery Images: Fixed an issue where images would appear blurred in the gallery.
- Mobile Logout: Prevented unexpected logouts on mobile devices.
- Navigation Behaviour: The system now correctly applies the navigation type per map after multiple uses.
- Camera Controls: Fixed an issue in the Admin Interface where the camera axis switched when using the mouse in first-person view.
These fixes enhance stability and ensure ServiceAR 4.3 delivers a seamless user experience.
Why Upgrade to ServiceAR 4.3?
ServiceAR 4.3 introduces workflow documentation export, automatic image capture, and major stability improvements. It’s the most efficient and user-friendly version yet. Whether documenting workflows, capturing incident data, or handling tasks, ServiceAR 4.3 streamlines your processes.
Download the latest version to access all the new features and improvements!