SERVICE AR

Improve productivity and efficiency of your workforce.

SERVICE AR is an all-in-one industrial AR solution with the goal to enhance efficiency and quality of maintenance and operations processes, as well as workers safety. Workers can see their current surroundings through their mobile device screen, superimposed with contextual information related to the environment.

Visualize data and information wherever you need it from your existing task management platform or directly from our app. Benefit from a wide range of cutting edge features like maintenance inspections, remote support, work instructions, etc. to prevent downtimes and increase quality of service.

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Embrace the Future of Manufacturing with Augmented Reality

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faster task completion
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faster troubleshooting
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faster maintenance

Benefits & Features

Indoor navigation

Reduce time for orientation and help your workers to find the fastest way to any service point.

SERVICE AR helps your workers to find any service points by calculating the most efficient route even in the most complex building. Navigation can be enhanced with additional features to visualize data and information along the way. Critical areas or danger zones are visualized accordingly, making clear where more attention is required. Workers’ safety is increased and productivity doubled.

Work instructions

Get work and training done more quickly, accurately and consistently.

Let your workers perform jobs by following step-by-step procedures enabling flawless workflows. Easily capture the knowledge of your experts by digitizing procedures and create work instructions accordingly. Augment steps of a procedure by capturing 3D highlight points, videos, audios and photos.

Checklists

Improve maintenance checks with standardized and interactive checklists and ensure that essential tasks get done.

Digital checklists provide an efficient and consistent way to perform maintenance procedures. By providing standardized digital step-by-step lists, you cannot miss a single check and reduce the possibility of forgetting to do something. Additionally they improve workers engagement and avoid distractions. Have your digital toolbox always ready and available at your fingertips.

Remote assistance

Solve issues remotely with over the shoulder-guidance powered by augmented reality.

SERVICE AR remote assistance is a powerful collaborative solution for remote guidance, which combines live video streaming with augmented reality technology. Like in conventional remote assistance applications, videos and images are broadcast in real time between users. In addition, Augmented Reality superimposes the user’s camera image with computer-generated content that allows interactions and visual markings. Instead of explaining each step of a procedure with voice broadcast, users can visually show what to do.

Defect marking

Use digital annotations to capture defects in any physical environment and make their relocation easier.

With SERVICE AR you can mark defects and make them easier to relocate later. Your workers can use any mobile device for capturing. Record coordinates, add descriptions, make photos, and save everything within your existing database or ticket management system. Specific objects with indistinctive similarities like tubes, valves, walls, etc. can also be located more easily. This makes it possible for technicians to relocate damaged objects more efficiently. All saved data can be combined with any available ticket management software, creating a connected eco-system for better issue management.

indoor navigation with ar showing a tour and points of interest

Maintenance tours

Reduce time for wayfinding and guide your workers along the fastest route through their maintenance tour.

SERVICE AR calculates the most efficient routes for even the most complex facility. Save time navigating through the maintenance tour without missing any of the service points. You will finish your maintenance tour more efficiently. Predefined routes are also used for onboarding and educating new workers, navigating them around the building and to their respective service points.

IOT data visualization

Make data visible and accessible where it is needed.

Link live data with a physical object and visualize live data on its exact coordinates. Detect outliers and trends faster and derive specific actions accordingly. By augmenting data into the environment you gain a more insightful understanding of ongoing processes. Make complex data more accessible for all workers.

Deep link integration

Use deep links to start any SERVICE AR task from your internal ticket system.

Upgrade your existing ticket system with SERVICE AR and start any task without manually browsing for it. Start navigation to a specific service point or access a predefined workflow with a simple click on a deep link. Save time and money by combining your existing systems with SERVICE AR.

Easy and Quick Setup

VIEWAR leverages digital twins and creates a visual position recognition pattern.
By this, we provide precise and robust navigation. No GPS needed. No WiFi needed.

Scan Matterport Phone 1

1. Scan

Matterport Pro2 or Pro3, NavVis VLX or M6, Leica BLK360 or RTC360

Drag and Drop 1

2. Add Content

Add content on VIEWAR platform. Cloud based content management, No-code, Fast deployment

AR Technology 1

3. Use

Public VIEWAR app, Branded app / SDK (white label)

SERVICE AR Compatibility

Built for all AR capable devices.

devices

Mobile

iOS, Android

desktop

Desktop

Browserbased

ar glasses

AR Glasses

Magic Leap 2, HoloLens

smart glasses

Smart Glasses

Realwear

Speak Directly to Our AR Solution Experts

Embrace the Future of Manufacturing with Augmented Reality

SERVICE AR offers benefits for a wide range of industries. Learn where SERVICE AR can support your business and how you can benefit from it.

Integrations

cloud poi data

POI Data
API

depplink

Deep Link
Integration

iot data

IoT Data
Visualization

sdk native library

SDK – Native
Library

source code access

Source Code
Access

workflow

SDK – Source
Code Access

Technical Specifications

Built for all AR capable devices.
Minimum requirements
Operating systems iOS 11, Android 7.0
Build in technology ARKit or ARCore
Recommended
Operating systems iOS 12 or later, Android 11 or later
Build in technology ARKit or ARCore
* Devices underlined were tested by the ViewAR development team. All other devices untested but should be able to run our solution smoothly.
Contact expert

We look forward to helping you to identify the most valuable use case for your business. Please complete the form if you want to speak to one of our experts or if you want to schedule a demo call.

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FAQs

Understanding the Impact of Augmented Reality.